FAQ
Can end-users purchase directly from you?
We, as a manufacturer, do not have the possibility to supply directly to end-users. Our products are available through distributors all over the world. We shall be very pleased to inform you about the address of our distributor nearest to you. Just let us have a short message.
Why do microscope slides have an expiry date?
Microscope slides are produced from soda lime glass of the 3rd hydrolytic class. This glass is subject to an aging process which affects the quality of the slides. Please consider our recommendations for storage which are included in every carton containing 2.500 pcs.
What is D263?
Refractive index (nd) = 1,5231 (588 nm)
Coefficient of thermal expansion (20-300 °C) = 72x10-7/K
Transformation temperature (Tg) = 557 °C
Which products will be CE-marked, which products not?
General laboratory products are not considered as in-vitro diagnostica unless, due to their characteristics and in accordance to the particular purpose determined by the producer, they have to be used especially for in-vitro determinations.
In-vitro diagnostica which formerly had to be supplied "officially tested and stamped" within the Federal Republic of Germany will be supplied with CE-mark in the European Union. Capillary tubes for blood specimens, blood diluting pipettes and blood sedimentation pipettes will also be supplied with CE-mark within the European Union.
What do I have to consider when selling CE-marked products?
In accordance to the 98/79/EC Directive of the European Parliament and the Council in-vitro diagnostica must be marketed within the European Union with CE-mark only since December 6, 2003. The Medical Products Law requires the distributor of such products to act as a medical consultant to his customers and notify the manufacturer of any grave incident caused by his products.
An incident is considered as grave if humans have sustained significant damages to their health when using an IVD product. IVD products have to be traceable and, therefore, the products or their packaging have to bear a production lot number, the address of the manufacturer and - when applicable - an expiry date.
IVD products have to be traceable through the whole supply chain from the manufacturer to the end user, because the manufacturer must be able to call back all products of a possibly defective production lot in case this has caused grave incidents.
You indicate that your blood lancets do have an improved tip. What does that mean?
Our blood lancets are produced with an asymmetric tip. This special shape of the tip makes the insertion into the skin less painful and is the reason for a fast healing of the puncture.
Which part of your volumetric glassware is available as conformity certified?
The following products are available conformity certified: graduated and volumetric pipettes, graduated cylinders, volumetric flasks and burettes acc. to Mohr and Pellet. These products bear the mark "H" which stands for "conformity certified". On request and at an extra charge we can also issue certificates for the graduated cylinders, the volumetric flasks and the burettes.
Which certificates are available for your conformity certified volumetric glassware?
A batch certificate of conformity is supplied together with every box for class AS conformity certified products. On request individual certificates of conformity are available at an extra charge.